Receiving Your Clock ( 1 ) This is the way a clock should come off of the truck. You will notice that the clock is upright and the arrows are pointing up. ( 2 ) This is the wrong way to remove the clock. First you will notice the the arrows are pointing the wrong direction. If the clock was in the truck with the arrows pointing down, that means that it was shipped up side down, and could be damaged. If the clock is removed in this manner, as the box is tilted to lower it, the box can bend in middle and that can damage the pendulum that is fastened to side. The clock would be up side down, and impossible to remove from the box. ( 3 ) First you open the box and remove the pendulum box that is fastened to one of the end flaps. Remove the box with the pendulum, and then remove the pendulum from the box only after the box has been separated from the end flap. ( 4 ) Next remove the packing from around the clock, and as you remove each piece of packing, check to be sure that there is not something in that box. Sometimes instructions, finials, or keys and cranks are shippen inside the packing material. ( 5 ) Now comes the fun part. You slide your treasure out one end of the box. For this, you want two people. As the clock is removed, the box may want to fall over. The second person can stabilize the box. Once you start removing the clock, do not stop until the clock is completely removed from the box. Most clock companies no longer use staples, but watch for anything sharp that could scratch your beautiful new grandfather clock as it is removed. ( 6 ) Now you remove the plastic cover from the clock, and you see your new beauty for the first time. You will want to check it over for any freight damage while the delivery driver is still there. If you find damage after you signed for the clock, It is hard to convince the freight company that they are responsible. Continued on the next page